Privacy Policy

1. Data Collection:

  • What's collected:

    Name, address, phone number, email address, payment details, driving license details, and potentially other information relevant to providing the service. 

  • How it's collected:

    Through forms, phone calls, emails, and potentially video recordings (dashcams). 

2. Data Use:

  • For providing services: Booking lessons, communicating about appointments, and potentially using dashcam footage for training or evidence. 

  • For legal compliance: Sharing data with the DVLA for test bookings. 

  • For marketing (with consent): Sending newsletters or promotions (with the client's permission). 

3. Data Sharing:

  • With third parties (with client consent or legal obligation): DVLA, payment processors, and potentially other service providers. 

  • Without consent: Only in specific legal circumstances, such as when required by law or for the purposes of insurance claims. 

4. Data Security:

  • Physical security: Keeping paper records locked away when not in use. 

  • Digital security: Password protecting devices and apps used to store data. 

  • Data encryption: Using encryption to protect data while in transit and at rest. 

5. Data Retention:

  • Reasonable period:

    Keeping data only for as long as necessary to provide services, comply with legal obligations, or for other legitimate business purposes. 

  • Client rights:

    Clients can request access to their data, request corrections to inaccurate data, and request deletion of their data. 

6. Client Rights:

  • Access: Clients can request access to the personal data an instructor holds about them.

  • Rectification: Clients can request the correction of inaccurate data.

  • Erasure: Clients can request the deletion of their data, subject to certain exceptions.

  • Portability: Clients can request a copy of their data in a portable format.

  • Restriction of processing: Clients can request that their data not be used for certain purposes.

  • Objection: Clients can object to the processing of their data for certain purposes.

  • Withdrawal of consent: If consent is the legal basis for processing, clients can withdraw their consent. 

7. Compliance with Data Protection Laws:

  • GDPR:

    The General Data Protection Regulation (GDPR) is a key piece of legislation that impacts how driving instructors handle personal data.

  • Data Protection Act 2018:

    The Data Protection Act 2018 provides further guidance on data protection in the UK. 

8. Communication of the Privacy Policy:

  • Transparency: The privacy policy should be clear and easy to understand. 

  • Accessibility: The policy should be easily accessible to clients, such as on the instructor's website or in a separate document. 

  • Regular updates: The policy should be reviewed and updated regularly to reflect changes in the instructor's practices or data protection laws